Process
Clear steps. No surprises.
We’ve refined this process over hundreds of projects. It’s built for remote work across time zones, so you always know what’s happening and what we need from you.
01
Brief
Fill in our project form. Tell us your goals, audience, timeline and budget range — it takes about ten minutes.
02
Intro call
A 30-minute video call to dig into the details. Prefer async? We’ll send written questions instead.
03
Proposal
Within 3 business days you get a written proposal: scope, deliverables, timeline and a fixed price.
04
Kickoff
Sign the agreement, pay the first instalment and we book the discovery workshop.
05
Design
Sitemap and wireframes first, then full visual design. You review and comment directly on the designs.
06
Build
We develop on a private staging site. Weekly written updates; you can click through progress any time.
07
Launch & care
Final QA, go-live, a recorded training walkthrough and 30 days of support — then an optional care plan.
Communication
How we stay in sync.
- Email and a shared project board as the single source of truth
- Recorded video walkthroughs instead of long meetings
- Video calls scheduled in your morning or late afternoon
- Replies within one business day (we’re on GMT+8)
What we need from you
Your part of the deal.
- One decision-maker who can approve work
- Content and brand assets by the dates in the plan
- Feedback within 3 business days of each review
- Honest input — the earlier the better
Payments
Simple, staged and transparent.
Launch
Setup paid upfront online. Care plan billed monthly.
Custom
Usually 50% to start, 50% before launch. Larger projects split across milestones.
Partnership
Billed monthly in advance, 3-month minimum.
Tell us where you want to be tomorrow.
Share a few details about your project. You’ll hear back within one business day — with honest advice, even if we’re not the right fit.